Payment & Cancellation Policies

Welcome to Analystip's Payment & Cancellation Policies

Payment Policies

The creator of this payment and cancellation policy ensures a smooth and steady transactional process with regard to company policies that you may engage across this Website. This payment and cancellation policy contains information about payment confirmation, procedures, dispute resolution etc.

The purpose of this policy is to ensure transparency, fairness, and security in all financial transactions related to AnalystIP services. It aims to provide clear guidelines for payment methods, invoicing, refunds, and dispute resolution.

By using our services, you agree to comply with this policy.

General Payment policies

  1. Payment methods

AnalystIP accepts payments through various methods that are credit/debit cards and Bank transfers.

  1. Currency and taxes

All transactions and payments are conducted in the designated currency (e.g., USD, INR, EUR, JPY, SG, AUD, CAD etc) as per the user’s preference. Any applicable taxes are clearly informed and added to the total amount payable.

  1. Payment confirmation

Users receive payment confirmation and an invoice detailing the services rendered and associated charges promptly after each successful payment.

  1. Dispute Resolution

In case of any disputes regarding payments, AnalystIP provides a transparent and fair dispute resolution mechanism by filing a complaint on our support & help form to address user concerns and ensure a prompt resolution.

  1. Updates to Payment Terms

AnalystIP reserves the right to update and modify the payment terms. Users will be notified in advance of any changes, and continued use of the platform implies acceptance of the revised terms.

 

General Payment Terms for AnalystIP Services

 

  1. Payment Methods:
  2. Accepted modes of payment:

– AnalystIP supports various payment methods for user convenience, that are credit/debit cards, Bank transfers, and payment gateway.

  1. Currency Options:

– Users can make payments in their preferred currency as per their comfort and , and AnalystIP provides a currency converter tool for transparency in currency conversions.

 

  1. Invoice and Payment Confirmation:
  2. Issuance of Invoices:

– Upon successful payment or completion of a service requiring payment, AnalystIP generates and issues an invoice which is shared instantly via email.

  1. Detailed Invoice:

– Invoices provide a breakdown of the services availed, associated charges, and any applicable taxes, ensuring transparency in financial transactions. Issuance of detailed invoices ensures compliance with legal and regulatory requirements.

  1. Prompt Communication:

– Users receive prompt email notifications containing the invoice and payment confirmation for their records.

 

  1. Payment Timelines:
  2. Upfront Payments:

– In services like Initial Patent Filing, payment is mandatorily required in advance of the service commencement.

  1. Milestone Payments:

– For services like Patent Prosecution, payments will be structured in milestones, aligning with key stages in the transaction process.

  1. Service Charge:

– Service charge is deducted at the conclusion of a successful transaction.

 

  1. Cancellation Policy:
  2. Partial refunds will be applicable if a client decides to cancel before the initiation of the service, accounting for any preliminary work undertaken. Refunds for services are considered on a case-by-case basis, considering the nature of the service and any work already completed. Refund request need to be submitted within 30 days of purchasing it. We will keep the fee paid on your account if you need us to pause the processing of a service. The fee will be held until you are ready to resume the service.

 

  1. Taxes and Fees:
  2. Transparent Taxation:

– Any applicable taxes are clearly communicated to users during the payment process.

  1. Handling Fees:

– AnalystIP includes handling fees for certain payment methods, and these fees are transparently communicated to users before finalizing the transaction.

 

  1. Security Measures:
  2. Secure Transactions:

– AnalystIP employs secure payment gateways and encryption protocols to ensure the confidentiality and security of users’ financial information.

  1. User Authentication:

– Users are required to undergo authentication processes to prevent unauthorized access to their payment details.

 

  1. Dispute Resolution:
  2. User Concerns:

– In the event of payment-related disputes, users need to contact AnalystIP through direct call “+91 9117831863” or Email ticket system through info@analystip.com.

  1. Transparent Resolution Process:

– The platform provides a transparent and fair dispute resolution mechanism in both emergency and normal ways, aiming to address user concerns promptly.

 

  1. Updates to Payment Terms:
  2. Notification:

– Users will be notified in advance of any updates or modifications to the payment terms.

  1. Acceptance of Terms:

– Continued use of AnalystIP services implies acceptance of the revised payment terms.

 

  1. Privacy and Confidentiality:
  2. Data Security:

– AnalystIP prioritizes the security of user data and employs measures to protect sensitive financial information.

  1. Confidentiality:

– Any information related to user payments is handled with the utmost confidentiality and in compliance with privacy laws and regulations.

 

Acts Related to This Policy

This policy is governed by relevant laws and regulations related to financial transactions, including but not limited to the Consumer Rights Act and the Data Protection Act.

 

  1. Payment and Settlement Systems Act, 2007:
    • Governs payment systems and settlement mechanisms in India, including the regulation of payment gateways and electronic fund transfers.
  2. Information Technology Act, 2000:
    • Regulates electronic transactions, including those related to payment gateways and online payment processing.
  3. Goods and Services Tax (GST) Act, 2017:
    • Regulates the taxation of goods and services, including those related to online transactions and payment processing fees.
  4. Foreign Exchange Management Act (FEMA), 1999:
    • Governs foreign exchange transactions and cross-border payments, which may be relevant for Indian companies involved in international payment processing.
  5. Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011:
    • Specifies security standards and procedures for handling sensitive personal data or information, including payment-related data.
  6. Consumer Protection Act, 2019:
    • Provides protection to consumers against unfair trade practices, including those related to online transactions and payment processing.
  7. Indian Contract Act, 1872:
    • Governs contracts and agreements, including those related to payment processing contracts between Indian companies and their clients.

 

User Obligations

Users are obligated to provide accurate and up-to-date payment information when using AnalystIP services. They are also required to adhere to the payment timelines and terms specified in this policy.

 

Suspension of User Access

AnalystIP reserves the right to suspend user access to services in case of non-payment or violation of the payment terms outlined in this policy. Access will be reinstated upon resolution of the issue.

 

Conclusion of This Policy

This Payment and Cancellation Policy is a binding agreement between users and AnalystIP. By using our services, you acknowledge and agree to the terms and conditions outlined in this policy.

 

Miscellaneous Provisions

Any changes or modifications to this policy will be communicated to users in advance. Continued use of AnalystIP services after such changes implies acceptance of the revised terms. AnalystIP is not liable for any losses or damages incurred due to incorrect payment information provided by users.

 

If you have any questions or concerns regarding this Payment and Cancellation policy, you should contact support us by sending an e-mail to “accounts@analystip.com” or by writing to us at:

 

[AnalystIP]

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